Return and Refund Policy

If you are not satisfied in any way with your purchase, please return any unused, unopened items within 30 days for a full product refund less the shipping cost. 

Products MUST BE Unopened and in its original packaging with tags still attached to be considered for a refund. If a product is opened it will not be eligible for a return

Clearance items and FOOD items cannot be returned.

If anything arrives damaged, you must contact us within 3 days of receiving the product. 

We are not liable for any lost or stolen packages. 

 
All returns must have a RA #, and are subject to a 10% restocking fee. 

Please contact us prior to returning anything at sales@crossroadsprepper.com. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

We will notify you that we have received your returned item. We will then inspect your item and notify you on the status of your refund.

If your return is approved, we will initiate a refund to your original payment method. Please allow up to 3-7 business days for your refund to appear. 

The RA# must be clearly marked on the outside of the package. We are not responsible for lost, in-bound shipments. 

Send returns to:

Crossroads Prepper
ATTN: Returns

RA #
3255 NW 95th Ave

STE 8365

Coral Springs, FL 33075